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Account deletion

Delete your account.

This page explains how to request deletion of your InPlay Challenge account and associated data. The InPlay Challenge app is published by InPlay Global, Inc.

Delete in the app

The fastest way to delete your account is from inside the InPlay Challenge app.

  1. 1

    Open the app and go to More → Settings

    Sign in to the InPlay Challenge app, tap the More tab, then tap Settings.

  2. 2

    Tap Delete Account

    In Settings, tap Delete Account. You will see a summary of what happens before anything is changed.

  3. 3

    Confirm the deletion

    Type DELETE to confirm, tap Delete my account, and confirm the final “Delete forever” prompt. Your account is closed immediately and you are signed out.

Can't access the app?

Email us from the address on your account and ask us to delete it. Please send from your registered email so we can verify the request. You may also send a written erasure request to legal@inplayglobal.com.

Email a deletion request

support@inplayglobal.com

What is deleted

  • Access to your account: your sign-in is deactivated and you can no longer log in.
  • Your profile details: name, email address, bio, location, and profile photo.
  • Your notification device tokens, so the app stops sending you push notifications.
  • Your InPlay Dollars balance and referral balance, which are forfeited on deletion.

What is kept, and for how long

  • Identity-verification and anti-money-laundering (AML/KYC) records, and an audit log of key account events, are retained where the law requires. Because deletion is applied as a soft deletion, your account is deactivated and archived rather than immediately erased.
  • These records are kept for as long as required by applicable law. The legal right to erasure does not extend to records we are required to keep for AML/KYC purposes.
  • Referral credit already earned by people you referred is not clawed back, so their balances are unaffected by your deletion.

After any applicable legal retention period has expired, remaining data can be fully deleted on written request to legal@inplayglobal.com.

Full details are in our Privacy Policy.

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